Shipping Policy

Ascent Worx is based in the United Kingdom and ships worldwide.

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For all international orders, import duties, taxes, and customs clearance fees are not included in the product or shipping price. These charges are determined by the destination country and are the sole responsibility of the customer.

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By placing an order, you agree to pay any applicable customs charges required by your local authorities. If these charges are refused and the parcel is returned, any return shipping costs or losses incurred may be deducted from your refund.

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Shipping times for international orders may vary depending on destination and customs processing, which is outside of our control.

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We ship worldwide using a tiered postage system based on destination:

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Domestic (UK, Channel Islands, Isle of Man)
£4.65 (up to 2kg)

Estimated delivery: 2–3 business days

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Band 1 – Europe
£19.99 (up to 2kg)

Estimated delivery: 4–5 business days

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Band 2 – USA, Canada, Australia
£29.99 (up to 2kg)
Estimated delivery: 7–8 business days

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Band 3 – Rest of World
£39.99 (up to 2kg)
Estimated delivery: 7–8 business days

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If you have any questions regarding shipping or potential charges, please contact us before placing your order.